Air conditioning in Letchworth Garden City and Baldock
We install, service and repair air conditioning in homes and businesses across Letchworth Garden City and Baldock. Many Letchworth homes need the Heritage Foundation's consent as well as meeting the planning rules, so here's how both work, plus parking and prices.

- Garden City building began
- 1903
- conservation areas in North Herts
- 44
- Foundation pre-application advice
- Free
- single room, from
- £1,850
Two sets of permission in Letchworth, not one
Letchworth was the world's first Garden City, built from 1903 to a masterplan by Barry Parker and Raymond Unwin. The Letchworth Garden City Heritage Foundation now looks after the estate.
The Foundation runs a Scheme of Management, approved under the Leasehold Reform Act 1967. It applies to all freehold premises on the Garden City estate, and many leases carry similar terms. In the Foundation's own words, most homes need its written approval before any external changes are made. An outdoor unit on a wall or on the ground is an external change.
That consent is separate from planning. A unit can be permitted development and still need the Foundation's approval, so you need both in order.
What the Foundation's heat pump guidance asks for
The Foundation published Design Principles for air source heat pumps in June 2025. They apply in both its Heritage and Modern Character Areas, and it says units will usually be approved if they follow them:
- The unit doesn't detract from the character of the property
- It is placed to keep visual and noise impact low for you, your neighbours and the street
- It sits at the rear, or possibly at the side where existing screening already hides it from the street
- It is preferably mounted on the ground rather than on a wall
- It is at least 1 metre from any boundary
- External condensers, pipework and air conditioning units are discreet and can't be seen from the street
- More than one heat pump at a property is discouraged
How we work with Foundation consent
At the survey we look for a rear, ground-level position that meets the guidance, and give you the model, size and sound data for the application. The Foundation's Heritage and Stewardship Team gives free pre-application advice, and applications go through its online portal.
Note the boundary rule: national planning rules dropped their 1 metre boundary limit in May 2025, but the Foundation still asks for 1 metre. It charges a fee only for retrospective applications, after work done without consent. So apply first and fit second.
Planning: North Herts Council
Planning in Letchworth and Baldock is handled by North Herts Council, at the Council Offices on Gernon Road in Letchworth.
A heating-capable unit on a house is often permitted development, with no application, if it isn't cooling-only, is no bigger than 1.5 m³ and passes the MCS 020(a) noise check of 37 dB(A) at neighbours' windows. A semi or terrace can have one heat pump. Our planning guide has the rest.
North Herts has 44 conservation areas. In and around Letchworth they include the Letchworth conservation area, designated in 1974 and amended in 1990, plus Norton, Croft Lane in Norton, and Willian. Baldock has its own conservation area. In any of them, a unit can't go on a wall or roof facing a highway without permission.
The council's Article 4 directions for the Letchworth and Baldock town centres stop commercial premises becoming homes without permission, and don't cover heat pumps. When we checked in October 2026, its conservation area Article 4 directions were for Hitchin and Stockens Green, not Letchworth or Baldock. Listed buildings always need consent.
Letchworth and Baldock homes and what they mean for an install
| Type of home | Where | What it means for the install |
|---|---|---|
| Early Garden City houses and cottages | Inside the Letchworth conservation area | Foundation consent and conservation area rules. A rear, ground-mounted unit with pipework hidden from the street. |
| Flats and maisonettes | Town centre and around the town | Freeholder consent first. Permitted development allows one heat pump per block, with an outdoor unit up to 0.6 m³. |
| Period houses in Baldock | Baldock's historic centre, in its conservation area | A rear position away from the road. No unit on a wall facing a highway without permission. |
Air conditioning for Letchworth and Baldock businesses
We fit and look after wall units, ceiling cassettes and multi-split systems for offices, shops, cafes, clinics and workshops, in business hours.
The Scheme of Management covers freehold premises on the estate, not only homes, so check with the Foundation before a condenser goes on a commercial building.
Parking on install day
North Herts runs residents' parking zones in parts of the district, including Baldock Zone A. If your street is in one, tell us when you book. The council can grant a parking dispensation where a vehicle must be parked close to a property for works. It charges £25 per vehicle for up to 7 days and needs the application at least 2 working days ahead.
What air conditioning costs in Letchworth and Baldock
Home prices include VAT. Business prices are plus VAT. The survey turns them into a fixed written price.
- from£1,850inc. VAT
A bedroom or study
2.5 kW wall unit, 5 m pipe, fitted in a day
- from£2,050inc. VAT
A living room
3.5 kW wall unit
- from£3,650inc. VAT
Two rooms, one outdoor unit
Multi-split
- from£5,100inc. VAT
Three rooms
Multi-split
- from£1,795+ VAT
Commercial wall unit
Fitted in business hours
- from£2,750+ VAT
Ceiling cassette
In a suitable suspended ceiling
- from£119inc. VAT
An annual service
Keeps the manufacturer warranty valid
- from£125inc. VAT
Repair diagnostic visit
First hour on site, deducted if you go ahead
Areas and postcodes we cover
We cover both towns and the villages around them, including:
- SG6: Letchworth Garden City, including Grange, Norton, Wilbury and the south-east and south-west of the town
- SG7: Baldock and villages such as Ashwell, Hinxworth, Newnham and Wallington
- Nearby: Hitchin and Stevenage
Letchworth Garden City questions
Do I need the Heritage Foundation's consent for air conditioning in Letchworth?
Very likely. The Scheme of Management applies to all freehold premises on the estate, and many leases have similar terms. The Foundation says most homes need its written approval before any external change, and an outdoor unit is one.
Do I need planning permission as well?
Often not. Foundation consent is separate from planning. A heating-capable unit on a house can be permitted development if it meets the size, position and noise limits, but not on a wall facing a highway in a conservation area. Planning questions go to North Herts Council.
Can I cool more than one room?
Yes, from one outdoor unit. The Foundation discourages more than one heat pump per property, and permitted development allows one on a semi or terrace. A multi-split runs two to four indoor units from one outdoor unit. Two rooms start from £3,650 including VAT.
Do you cover Baldock too?
Yes. Baldock has its own conservation area, where a unit can't go on a wall facing a highway under permitted development, so we look for a rear position. Planning goes to North Herts Council, the same as Letchworth.
How much is a service or repair visit?
An annual service starts at £119 including VAT, plus £59 for each extra indoor unit on the same visit. If something has gone wrong, a repair diagnostic visit is £125, deducted if you go ahead with the repair.