Contact Westbridge Air
The quickest way to reach us depends on what you need. Use one of our short forms for a quote, a repair or a service, or use the Call and WhatsApp buttons on this page to talk to us directly.
- 8:00 to 18:00
- Mon to Fri
- 9:00 to 14:00
- Saturday
- quotes and surveys
- Free
- send photos straight to us
The best way to reach us
Pick the route that matches what you need. Each form takes a couple of minutes.
| What you need | Best way | Have ready |
|---|---|---|
| Air conditioning installed | The free quote form | Rooms, rough sizes, postcode, photos |
| A system that isn't working | The repair booking form | Brand, model, error code, postcode |
| A service or maintenance plan | The service booking form | Number of units, brand, last service |
| A quick question or to send photos | Call or WhatsApp | Your question, and photos if you have them |
Phone and WhatsApp
Use the Call and WhatsApp buttons on this page. A call is best if you want to talk something through. WhatsApp is best if you want to send photos or a short video of a room or a fault.
If we can't answer straight away, leave a message or send a WhatsApp and we'll get back to you.
Our WhatsApp number is 07918 132426.
Email us at [email protected]. Every enquiry from our forms comes to this inbox too, so whichever way you get in touch, it reaches the same team.
Opening hours
| Day | Hours |
|---|---|
| Monday to Friday | 8:00 to 18:00 |
| Saturday | 9:00 to 14:00 |
| Sunday | Closed |
You can fill in our forms or send a WhatsApp at any time. Anything that arrives outside these hours is picked up when we're next open.
What to include for an installation quote
A few details and photos help us give you an accurate idea of price and plan the survey properly.
- Your postcode and the type of property, such as a house, flat or office
- Which rooms you want cooled or heated, and their rough sizes
- A photo of each room, showing the wall where the indoor unit could go
- A photo of the outside wall or space where the outdoor unit could go
- A photo of your fuse board (consumer unit)
- Whether you're a leaseholder, a tenant or in a conservation area
- Any brand or range you'd prefer, if you have one in mind
What to include for a repair or service
- The brand and model number, from the label on the side of the indoor unit
- Any error code on the display, or the pattern of flashing lights
- What's happening, for example not cooling, leaking or noisy
- When the system was last serviced, if you know
- How many indoor units you have
- Your postcode
When you'll hear back
We reply to every enquiry during our opening hours, in the order they arrive. We'd rather give you a realistic visit date than promise one we can't keep, so when we book a survey, service or repair visit we confirm it in writing.
We don't offer same-day or emergency call-outs. If water is leaking near electrics, switch the system off at the isolator or fused spur before you contact us.
Areas we cover
We work across all of London and the Home Counties: Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Surrey, Kent and Essex. Include your postcode with any enquiry and we'll confirm we cover you.
Contact questions
Do you charge for a quote?
No. Quotes and surveys are free and there's no obligation to go ahead. Fill in the quote form with a few details and photos and we'll be in touch to arrange the next step.
Can I send photos instead of having a survey?
Photos help a lot and for some simple jobs we can price from them. For most installs we still visit, because measuring the room, the pipe route and the electrics is what makes a fixed price possible.
Can you come today?
We don't offer same-day or emergency call-outs. When you book a repair, we'll give you the earliest visit slot we have and confirm it in writing.
Do you cover my area?
We cover all of London plus Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Surrey, Kent and Essex. Put your postcode in your enquiry and we'll confirm.
Do you work with businesses and landlords?
Yes. We install, service and repair systems in offices, shops and rented properties. Use the same forms and tell us it's a business or rental property, so we can arrange access and the right paperwork.